So guys I’ve had this issue with my XB1X recently. It’s happened now 3-4 times.
My current setup is an XB1x with nothing on the hard drive at all. I have a 4TB seagate xb1 edition hooked up and of course my elite controller. Console is hardwired with 4K enabled and a 65” 4K TV. The console is set up in sleep mode
Randomly my console will forgot the external hard drive. Hard reset and then it will lose my elite controller - resync just to find my external is still missing.
Hard reset again and randomly it’ll remember the controller.
This cycle will continue for 30 minutes until I unplug the external and unplug the console.
Then power up the console and plug the external in - and it’ll sync all my info from the external back to the console and it’ll be like nothing has ever happened.
The XB1X is the only console I’ve ever had this happen with. My Gears XB1s was flawless with never a hiccup as well as my original XB1.
Any advice? Microsoft help is clueless or maybe they don’t understand redneck and i can’t explain it correctly. Lol