Where's my purchase?

I bought the Crome still Kait on Tuesday last week and it wasn’t attributed to my account but it was charged to my card. My GT is Symphere

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Did you create a ticket yet?

Unless TC releases a global fix for this issue, a ticket is your only way to get your skin “back”.

What error message did you get. Mines told me I was successful in the purchase it would just appear later. I had the same issue think mines appeared this morning and I bought it the day she arrived. Hope things go well.

Just submit a ticket and hope the people at TC get off their ■■■■■ and fix it, that’s the only thing you can do.


Same bro going on day 5 now… Successful purchase charged my account but received error message atleast you are not alone