V-Day Sam Skin did not unlock after spending 2000 Gold for it

The Gears 5 “Elizabeth Hurley” skin, aka the V-Day Sam skin showed up in the store today.

This was a requested skin from the bundle that people were waiting for. She costs 2000 gold.

I tried to bring her up in the store, and a triangle with an exclamation point in it with the text “Could not fetch price” appeared several times until she finally showed up for 2000 gold/250 iron.

I tried to buy her with 2000 gold, and the “processing” red bar just sits there until an error message comes up saying that I could not communicate with the server and that my purchase did NOT go through and I was not charged.

BUT I WAS CHARGED. I LOST 2000 GOLD JUST NOW BECAUSE THE COSTUME IS STILL LOCKED FOR ME, BUT THE GOLD IS GONE!

So here I am posting about it. Picture of what I am seeing. When she comes up as normal, she still is 2000 gold and NOT unlocked.

Anyone else had this happen to them today when the store refreshed? Thank you!


3 posts were merged into an existing topic: Re: Re-up, Rewards, and Purchases February 9th Update

TC is aware of this.