Unable to Complete Jack's First Upgrade

My wife and I are co-oping the campaign. We get to the mission where we “borrow” a component to upgrade Jack. We find it, upgrade Jack, and then nothing happens. The mission doesn’t complete. I have respeced Jack several times with no success. We have also quit the game and reloaded. Still the same. Not sure what we are missing. It might be a bug. Anyone else seen this or have a solution?