Ultimate edition problem

I have the ultimate edition bundle but I don’t have the content. Just have terminator characters, nothing more. I don’t have halo reach characters. And my boost day is 13 days, but don’t have the 30 days boost and I don’t understand.
Please I signed ultimate game pass for this game because is my favourite franchise. Please help, anyone Kwon a solution?

Im having the same issue and so are my friends

Hi there, this is a known issue TC are currently investigating. Closing thread as we have a main thread already.