Hello @TC_Sera and @TC_Kilo1062
This thread was created only 20 days ago in an attempt to combine all of the backlash towards this new tuning into one place.
In those 20 days this thread has gained so much interest that it’s now the 4th most replied to thread on your entire Forum, Clearly your community wants to discuss this topic, however as a customer it feels like TC does not.
We have been told that this new tuning has received a lot of positive feedback which I recognise to be true. Please also understand that I am very active in all areas of the community whereby feedback is usually vocalised, with the exception of Reddit.
From what I have seen
Facebook - Overwhelmingly Negative
Twitter - Mixed, probably 60:40 in favour of Positive
Your Forums - Mostly Negative
eSports Professional Player - Negative
Your feedback is not all positive and I’m quietly confident in assuming that it’s actually mostly negative.
I’m not typing this to force that on you though, I am looking for some understanding now please. I began giving my feedback to TC almost 3 years ago with Gears 4, this due to the fact that I Administrate a social media group of just below 20 thousand Gears fans. I found that I had people coming to me with issues that I didn’t have the answer for. I said that I’d try my best to get our thoughts heard as the community felt like they were being ignored. I was very negative during this time and I feel it was justified. Since then I have been very vocal and was fortunate enough to actually speak privately with a developer who was creating tunings that referenced my feedback. These tunings then received good feedback from your players and actually had people saying how “This is a new TC”, “Gears is good again”. Whilst obviously I am not claiming responsibility for that, knowing that my feedback matched what the community wants makes me feel like I have a good understanding of your customers and what they seek from your product.
Over the past year, TC have done an incredible job at improving Gears. I had found that a lot of players had given up on Gears so I did my best to try and positively advertise Gears 5 and encourage people to give TC one more chance. Many did, many did not. I did this because I wanted to be honest to my group and I genuinely felt that TC deserved another chance.
In my group I’m now seeing daily backlash that is potentially on par with the backlash TC received at the peak of Gears 4’s hate from the community, possibly slightly worse this time. I am getting the feeling that your customers feel like they’ve given too many chances and that you’re wasting those last chances with this tuning. Whilst Gears 6 hasn’t been announced, people speculate and many have already said they’re not spending anymore of their money on a Gears game due to feeling screwed over.
I also see some people on the fence, they dislike this tuning but are waiting and hoping that you’re looking at a change. I was honest with my group when I was avertising your game and when I was praising TC. Equally I will be honest with them if I think you’re falling back into the state none of us liked. The fact that this thread is almost at 1350 replies with no official response from TC makes me feel like we’re being ignored on a topic we feel is important.
My question is - Are TC considering any adjustments following the amount of backlash they’ve received from numerous sources, or are we to expect this exact same tuning to remain in place for the future of Gears 5? If changes are being considered, what are those?
I will screenshot my comment and I will post it to my group, I will also screenshot any reply I get as a source of information to those people who do not use your Forums. A lack of response is also an answer in itself and I’d make them aware of that should it happen too.
I tagged both of you specifically due to your roles, not to personally put you on the spot.
If you decide that you want to keep this tuning in place, that’s your choice and that’s fine and I would just like to know rather than wasting my time typing here.
Thank you for your time.