Ryan,
Thank you for keeping up with this. I can’t imagine how taxing this is over your usual workload but we really do appreciate the communication lines you’ve opened here. It’s actually very commendable and is very very appreciated.
With that being said are you able to let us know about Phase 3 of the matchmaking updates?
The below image is still a regular occurrence for Australia. 30 min+ quick play queues that dont find matches continues to be the norm (which I haven’t screenshotted here but have advised you about previously).
I know how hard you guys are working on everything at the moment and appreciate that it’s holiday time but it’s actually very upsetting that we have no horizon to be optimistic about. Almost 3 weeks ago you stated it should be within the next week and a half that we could expect the changes to begin and there’s been no news since then.
I know you are aware of the ranked issues. But I want to remain vocal about this until we know more because when it can’t even find a quickplay match in a respectable time something is blatantly wrong.
Heres hoping you can give us some positive information soon.