Server Issues Main Thread 16 Dec 2020 (Issues again Dec 17th)

Gears 5
#121

Lol. So laughable at this point.
Even when TC acknowledges the server issues, there is no hint of apology or sincerity, whatsoever. A bit of genuine concern for the quality of your players’ experience goes a long ■■■ way.
-In 9 daily challenge Incon attempts, I spawn as Kait no matter what.
-3 or 4 people are (presumably) kicked before the match starts. At first I thought people were quitting per usual but it was too consistent and up to 3 per match
-no results
-ridiculous pings
-no skill cards
-had a human character teammate that appeared to be Cog but was labeled as Jack :joy:

Hey TC, why don’t you acknowledge this happens? I don’t mean just a Twitter blurb about knowing it’s going on but an actual acknowledgement and concerned statement. Are you embarrassed and think not mentioning it will make it go away? Are you pissed at us for playing your game?
I am constantly questioning why I pay to play this game, almost exclusively…I guess the problem is me. Glutton for punishment

6 Likes
#122

Hivebusters just launched along with OP5 a few weeks ago, the numbers went up.

it’s always a moving target. as demand rises and falls for the game it’s up to TC and MS to allocate so they’re not wasting resources while still maintaining a solid service.

even just playing the DLC or Campaign will use the account services too.

1 Like
#123

Fix the damned servers. Mexican players are always prioritized

3 Likes
#124

This specific issue is why ‘always online’ games really bug me. I’d love to just jump in and finish up Hivebusters, but I wouldn’t get any credit for beating any of the levels, nor any of the character skin unlocks, and I’d just have to go back and do it all over again. Take me back to the days when I could jump into campaign, offline, and my profile xp , unlocks, achievements would carry across all modes, regardless of being connected to the internet

6 Likes
#126

So all the game modes say locked again just like it did yesterday for me. I’ve restarted my game 3 times and it still says the same thing. Is this happening to anyone else ?

1 Like
#127

Yep same crap mate.

#128

Now the quick play is unlocked but now it switched to ranked being locked? Tf

#129

Best to just wait. Like yesterday it’s gonna get fixed soon.

1 Like
#130

kept reloading the game, now I can see my level and can see the active tour objectives. Did this last night as well.

1 Like
#131

Yep getting disconnected, Total mess since yesterday. Please fix finally on track to reach GEN.

2 Likes
#132

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hope will do some things…i re-install twice…

1 Like
#133

Should re name the dlc gears busters instead!!

3 Likes
#134

Still borked? Just played another game for 3 hrs and was planning to come back and try to knock out some dailies. Was expecting it to be fixed by now.

#135

Kind of makes me glad that I’ve reached General just a few days ago.

But making it to General or not; having constant disconnections, unstable servers, characters & Horde/Escape cards not properly loading are problems that are highly unacceptable.

Especially when we’re more than a year into this game’s lifespan.

#136

Things seem to be working for me now. No official word from TC though.

1 Like
#137

I can’t join any online game modes because I keep getting “removed from game”. I tried hosting public and private games by myself and still got the problem. I get removed as soon as I see the map in game.

I tried playing with my brother and he has no problems playing online and we are also playing on the same internet. I just don’t understand how my brother can successfully join online games and I can’t.

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1 Like
#138

I completed a game of Jingle juvies now

#139

Quickplay is not unlocked either because you can’t play any game mode

#140

As someone who works in the cloud industry I understand why this is probably a perfect storm of issues that’s hard to fix, but if they’re working on it they’re doing a terrible job of showing it.

My speculation: They didn’t expect the DLC to take off. It’s one of the best graphics experiences on the Series X right now and the characters are so much better than the main campaign. Review sites / reddit are drooling over it. Thanks to Game Pass it’s easy for people to jump in, and then old players probably realize that OP5 makes PvE actually fun and try to stick around for Gearsmas.

TC probably has some scaling bug (software or under-provisioning) in their metadata service that’s causing it to brown out but not completely crash. That’s usually what would cause this kind of inconsistent behavior. Maybe they accidentally introduced it with the recent title update (these things happen).

Since the actual hosting servers are fine, people are getting just enough data to play games until it has to load something else and then boom you get kicked out. All the Xboxes and angry players are constantly trying to refresh to fix themselves, which ironically would just make everything even worse.

I’m pretty surprised that Microsoft doesn’t step in since at some point it looks pretty bad for Xbox. Maybe they’re trying to help but since they don’t actually own the code (they just provide the servers) they can’t do much?

At any rate, it’s disappointing since I actually got off work early for once and was looking forward to playing. Give them a break though - literally. Just turn off your Xbox or play something else. It’s the best thing you can do to help at this point.

2 Likes
#141

How does turning your Xbox off or playing something else help though? It helps the other players who stay and then get to play, but I don’t see how it actually helps.

Microsoft needs to really step up and do something. Soon.