I inform that I was not given the weapon in the event

What event and skin are you referring to? If Gears Esports Skins then post in the missing Gears Esports skins thread of thr esports skins your missing and then it should be looked into.

Anything else I don’t think any assistance will be given but worth a try though.

Please read the details in the link provided and see if this does relate to your issue. Make sure to provide detailed information when posting your issue.

Thank you.