Reward claiming (need help on issue)

I have met the requirements for a certain reward on gears of war 4 but when i go to claim the reward on this site, it wont let me. The reward i am referring to is about the two boomshots you get when you kill 100 players in Snowball fight. I have made 110 kills, still no luck on claiming reward. Is any one else having this issue… I appreciate any help i can get…

I could use some help please

I rebooted my console, and my router… Still nothing…

Surely some one could help with this issue

A post was merged into an existing topic: Cant claim rewards (snowball fight)