RESOLVED: Ultimate Edition Content for XGPU Subscribers

We are aware of reports that some Xbox Game Pass Ultimate subscribers are not seeing their Gears 5 Ultimate Edition content in-game.

We have deployed a fix with the platform team for this issue. Please hard reboot the game and relaunch to get your content.

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Not received Halo Pack and Only got 22 days boost instead of 37.

See Picture for Boost Reference.

Supposed to be 30 days for Ultimate and 7 days for Gears 4 Challenge.

I did get the Terminator Pack without issue.

Also bought 63,000 Iron no problem.

For some reason I have the feeling this is not Going to be fixed today…

I think TC will try and resolve it ASAP.

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Why can’t I have these problems? Why is it never me?

TC must like me :grin:

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You have Game Pass Ultimate and got Halo Pack and all your boost?

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Just to provide a further update, we are continuing to work with our partners at Xbox to get this resolved. No firm updates as yet but both teams are focused on getting a resolution.

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We have deployed a fix with the platform team for this issue. Please hard reboot the game and relaunch to get your content.

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Do we have to report that we have that issue, with a screenshot or sth.?

We have a party of three. All different boost days (far too few though, all around 10-15, although we also have Road to Gears 5 extra days etc.) plus no Halo skins etc.

Only thing unlocked is the Terminator pack.

Other than that: Really unbelievable great game. You guys did a fantastic job!

Regards!

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Edit: Affirmative…

Content available, yes…

Servers for games, not so much…

Ultimate Edition content was not working for me last night.

It was working again just fine when I tried around 7.30 this morning (ET).

Its still not working for lots of people

I have not seen anyone say they still can not access the content.
Except you.
And you are an obvious troll, so we can disregard that.

Yep.

It’s a strange world we live in.

I purchased the new console and redeemed my code for the Ultimate Edition, Despite Microsoft being able to see that I redeemed the code, my Xbox account doesn’t see that I own the game therefore its trying to make me buy the game again.

I still don’t have 30 day boost or reach characters or any of the UE stuff…

Thanks i keep checking i got no content at all. even my road to gears 5 content is missing.

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I do not have the reach characters or 30 day boost. I have gamepass ultimate and am Sharing it with someone and they have the content. I do not.

It might have something to do with gamepass sharing?