Re-ups cosmetics not received

Gears 5
#11

Hey @TC_Kilo1062 … it’s almost 12 hours since you guys launched the re up changes and I’m still missing quite a few skins. Im not at re up 31 and I’m missing quite a few team ice skins along with the heroic Marcus skin (according to the list put out the other day by TC sera). Should I just give it time to receive the missing re up rewards or should I submit a ticket? I know these things take time and never go as planned, but I figured it’s now a while after the whole server issue & id just like to know if I should continue to wait or actually accept that some changes won’t happen without submitting a ticket.

Thanks in advance!

#12

Have you gotten any of these now? :slight_smile:

#13

@TC_Kilo1062 i know youve been swamped. Is the diagram about what re-up cosmetics go with what re-up level correct? It says team ice gnasher is a tier 25 re-up reward. Im at re-up 28 and it seems to be the one im still missing. Which quite frankly was the one I wanted the most. Besides the Marcus and Kantus which look awesome by the way. The re-uo xp changes were a really nice way to reward players for their loyalty to this game. Pass it on that its appreciated.

#14

Not received a couple of the heroic assendant weapon skins

#15

Team ice gnasher seems to be missing for many. Same with me at re up 30.

2 Likes
#16

Same mate. I do have a Diamond Snub though?

2 Likes
#17

I’m Reup 28 now, should I have got Kantus? I have MF?

#18

I have a feeling based on what I’ve been looking at that the table may be wrong, if it is I’ll update the table and we’ll get the appropriate messaging out to everyone on what they should be.

#19

@TC_Kilo1062 that is what i was kinda thinking. Table says team ice gnasher is re-up 25…

#20

You’ve got the heroic kantus skin? :rofl:

How do they mess stuff up so bad

#21

No it was a question mate, not a statement. I only have MF :grin::+1:

#22

Kantus is the Reup 50 reward according to TCs Reup article and table.

1 Like
#23

Reup 49

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#24

The table isn’t accurate due to missing Reup 2 and technically, you get the Kantus for completing Reup 49, aka reaching 50. So…

#25

Exactly. Lvl 28 and I have Team Ice Lancer and most other weapons, just not all including Gnasher. Am I supposed to have a Diamond Snub ?

#26

You’ve probably got that snub from being diamond in ranked in a past operation? Or definitely new?

1 Like
#27

Table isn’t accurate tho, just now got my Gnasher when I just reupped to 31… when I should have had that a few reups ago according to table, should just now be getting Lancer technically, but I already had that when I logged on yesterday… I guess it’s all caught up now that I got the gnasher, but definitely messed up on the order on that chart regardless.

Edit: Team Ice btw obviously

#28

Can you give an update on purchased skins it has been a week already still have not recieved chrome character waited since feb 4th an sent a request for a refund yesterday …request denied immediately … not trying to repurchase somethin already bought… Sent a ticket feb 6th

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#29

Yeah…the table I saw said re-up 25 team ice gnasher.

#30

Just this minute checked, still no ice Gnasher?!