Rank is stuck and only moves when I lose

How do you fix the issues where your ranks only moves when you take a loss?

I won 15 games in a row and barely even died, most the times on top of team. Yet it moved 0%

Take 1 loss and loose 3%

How do you combat this?
Can I email someone?
Do I just quit Gears?

A post was merged into an existing topic: [Main] Ranking System Discussion, and Feedback