Ladies, and gentlemen. I am making a PSA.
UPDATE Jan21,2020. *****
There has been a change to public/custom horde lobbies.
You may now select to host a game as public in custom horde. This allows public matchmaking to seemingly put people into your custom hosted game from matchmaking que.
The private lobby toggle in this case controls whether it is visible in the custom lobby browser. Regardless of what you set the toggle to- players will be able to be added in from the matchmaking que.
Custom horde lobbies seem unaffected when selecting the second option. Works as before.
The below message is still recommended and valid, but there may be a slightly lower incidence of bad experiences as a result of this. I recommend to still take the advice below for the time being, until this change shows a prevalent degree of effect on the situation.*****
(For full explanation of the update to hosting custom matches click here - Clarification on the new custom match controls)
Please, stop que’ing up in public horde for matches.
You will find 9/10 times that you que up with people who have just started the game (Reup 0-5), and will refuse to listen, communicate, or simply do not know what to do.
Often times you will be with players who are not even your language. Players who have not committed to playing a 2 hour horde match. Players who have zero investment in how the experience goes for their teammates.
This is not the same in custom. In custom horde matches (which offer exactly the same rewards as public matches, there is no exp reduction whatsoever, this is merely a vicious rumor that has persisted since launch somehow) people go in with the expectation to work together, communicate at least at a minimum to get through the match, and care about the reputation that the experience of their teammates garners them through the fact that you will largely see that same handful of a few hundred players in these lobbies at the higher difficulties.
There is skin in the game, so to speak, for people in custom, as you will likely run across those players again, if you continue to play there.
If you are a player seeking a teamwork based experience, with some minimum level of communication, where the players expect each other not to leave till the end of the match- do not go to search for this in public horde matchmaking. It is not there. You will find disappointment, and stress.
If you are one of the players experiencing this, please, try the custom horde match board. It’s where all the actual horde matches are being done.
For better chances of finding the good experience of horde where people work together, communicate, and do not leave early, try to confirm with your team that a few of them speak your language, and will be responsive to your chat entries by typing to them in the lobby.
If you get no responses in lobby, you can take a chance on that team (Sometimes custom lobby teams beat even master horde without speaking a single word in chat), or relocate to another lobby to check out other teams.
This has been a public service announcement. Thank you for your time.