Please Help me!?

Failed to retrieve the ban state from the lobby service when attempting to go online. It’s the error code I got when trying to connect to gears 5. I’m not banned am I? I haven’t even played yet.

Please use this:

Be aware though that TC currently has a high volume of support tickets.

Yeah I sent one in the same night I posted this. No reply. No reply on Twitter either. Spent $80 on this game. Still haven’t got to play. I’m giving up.