Online services

Danjeras · August 7, 2018, 4:59pm

Online services appear down for me, anyone else struggling to connect?

Getting error KINNERLAKE

Zeusinsky · August 7, 2018, 5:01pm

Danjeras · August 7, 2018, 5:06pm

Thanks but no luck. I can get into Xbox Live and access the Xbox store, I can also access customisations in Gears but I can’t connect to online services still.

Gears store is also available

Zeusinsky · August 7, 2018, 5:07pm

Have you tried a reset of your router?

Danjeras · August 7, 2018, 5:15pm

Yes, still no luck. Only affecting Gears which is strange. Now it simply says Connecting in the upper right hand of the screen

Zeusinsky · August 7, 2018, 5:17pm

Excellent. Seems Gears is broken. What region?

Danjeras · August 7, 2018, 5:18pm

United Kingdom

Zeusinsky · August 7, 2018, 5:19pm

Yes, indeed broken, (Norway), Seems to be down. I’ll tweet out to the wonderful folks at TC.

Edit.
Seems to be working now. Please try again.

Danjeras · August 7, 2018, 5:19pm

Coolio, cheers for the help

Still down for me

Doctor_Nillo · August 7, 2018, 5:22pm

The same for me, Spain

Zeusinsky · August 7, 2018, 5:24pm

Seems to be a world-wide issue with Xbox One Live connections, checked US,UK;

Doubt this is just for one game, so expect more games to be affected.

Danjeras · August 7, 2018, 5:25pm

I’m back in

Zeusinsky · August 7, 2018, 5:25pm

Nice

Doctor_Nillo · August 7, 2018, 5:26pm

Im back too

Zeusinsky · August 7, 2018, 5:26pm

Awesome

Pigeon_Park_Bum · August 7, 2018, 5:28pm

Same with me right now.

Hardwired, open NAT, fresh xb1x hard reboot, and router reboot…

I’m in Vancouver

I also got KinnerLake,

Ess_Sniper_Now · August 7, 2018, 5:28pm

For mi is the same, the services are down

Zeusinsky · August 7, 2018, 5:29pm

Most likely caused by the current issue with certain services,

Please visit this page for further updates, (manually select your locale at the bottom left screen);
https://support.xbox.com/en-US/xbox-live-status

Danjeras · August 7, 2018, 5:34pm

I’m back online but it’s struggling to find a lobby so I think Gears is beinfg impacted by the wider Xbox issue. Hopefully MS will sort that out quickly.

Edit

You could make it up. Finally found a lobby and then got kicked as the match started. Was then offered to rejoin the match, which I did, then got kicked again as I’m suspended for 15mins

anon86589457 · August 7, 2018, 7:22pm

Hi all,

We are aware that there were some issues this morning with multiplayer connectivity which have been resolved now. Are you still having difficulty to connect? Thank you.