Yes, I’m fully aware of the technical complexities involved in fixing it, no-one said it was easy to fix, not sure why you keep rabbiting on about the complexities. I followed and did my upmost to help get the issue resolved, from the first day it happened for years. I don’t need schooling on the issue, I’m aware.
You completely overlooked my last post. That was not the point. The point was lying about fixing it and having the audacity to completely ignore any and all future bug reports on the issue, letting them know that it was in fact not fixed.
As I said before, I’m a computer programmer who has made several types of application. Games, applications, server backends, etc for multiple platforms. I haven’t developed a graphics card driver, but that is not relevant here.
Users do not care about how hard something is to fix. They just want it fixing. You could go on for days about how hard and complex something is to fix, they do not care, and shouldn’t have to. If you pay for a product, it should work. Having the game unplayable for a large percentage of the PC population is unacceptable. regardless of any reason.
I’ve worked for several large companies and you can be sure that we didn’t get to hide away from bugs and pretend we fixed them. If we even attempted such a thing, we would be absolutely grilled by our customers. We spent an inordinate amount of time fixing some extremely complex issues that our users reported, because we owed them a working product.
Also, it wasn’t a soft crash/CTD for most users. We had our entire PC lock up and had to force power it off.
I’m done repeating myself, I’ve made the above point about three times now, and if you want to keep glossing over it, go ahead.