Thats odd i got into a game as Anya for horde, and everyone was different the odd thing was we had no weapon skins or cards beside one person which was a default kait with her weapon skins and cards
This evening, after playing the new tour for much of the day, I attempted to host a public lobby in horde after playing versus quick play. I had no issues cosmetically with the versus matches, but as soon as I began the horde match I entered the game on Gridlock playing as one of the AI, or so it appeared. I had selected the brawler tank class and the benjamin carmine skin, with the neon green weapon skin set, but all of this and my emotes did not appear in the match.
After multiple restarts as well as my friends hosting instead of me, I still had no success into the night. When I would join a lobby from that point on, the center of the lobby menu would remain blank but the squad, map and match info were all perfectly visible. When I tried entering the customization menu to try and change my class or character, I kept getting the message “customization is currently unavailable. Cannot contact gears services”. This message is persisting.
I just wanted to know if there was anything I could do on my end or if there was something I might’ve done unintentionally to trigger this. The two friends I was playing with had no such issue, and they could both see my class and character in the lobby even though I couldn’t.
Widespread issues atm. Moved your thread into the main one for this issue. TC is aware and working on a fix.
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I’m glad it’s not just me.
But I’m actually not glad it’s not just me.
Was looking forward to grinding hordes tonight. 
i ■■■■■■■ waited until later on in the day, as I anticipiated crashes just like always .ofc it doesnt crash during launch and it crashes later on. ■■■■ ME
As a developer they dont have a clue at all op5 is a mess
Prices on store items vanishing
Unable to pick character or class in horde lobby
Horde game search back to being broken
Constantly having to connect to servers just to get an error
They are useless
I appreciate the speedy reply, thanks for the help
No worries mate, hopefully TC can fix it soon 
I was able to re-role my objectives
Yeah, as annoyed as WE are, i am sure TC is pissed off even more and working frantically to get things under control.
Fingers crossed for tomorrow…
Looks like it might be working again… kinda
Now I’ve spawned in an escape match as intended character
Good signs
Able to pick skill cards?
Seems to be working now, hopefully it continues and starts up for everyone else🤞
Working on my end too.
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Brutal claw is now showing up!
Hope we’ll get an extension on the daily hive. Last I checked there were about 8 hrs left. Wasn’t able to get a run in due to the server issues. Calling it a night. Should be expired by morning. Oh and Brutal Claw was showing for me, except grayed out, not unlocked yet.
Not grayed out now. Also hopefully the horde daily challenge as well seeing how it takes a couple hours to do.
Meanwhile Blade Dancer is still locked on my end.