New bug? Missing Customization content

Got my re up rank but that’s about all. I’m missing all customization content including all character and weapon skins, bloodsprays, marks, banners and every single skill card that has either been earned or purchased. Is this one of the things that will be fixed when they release the retroactive reup rewards or do I have to create a ticket myself?

A post was merged into an existing topic: Re: Re-up, Rewards, and Purchases February 9th Update