Missing guilded characters

Gears 5
#1

Where do you go to get guilded characters that you clearly met the requirements for but didn’t get awarded?

For instance, I definitely far exceed the requirements for all the guilded characters (except for the esports ones) but only got the guilded weapon set.

How do I resolve this? @TC_Octus
Thank you

#2

Did you unlock all the Achievements in time for them?

You can also raise a ticket on the Support website or reach out to TC on Twitter.

Alternatively you can wait for a reply on here.

#3

Most definitely yeah.

And thanks. I’ll try via the support link.
That didn’t exist last time I was here.

Thanks