Missing esports skin

I claimed the Team Glow Dropshot from tonight’s esports stream but it is nowhere to be found in my Gears 4 customization page. Is there anything that can be done?

A number of other people had trouble claiming the Dropshot earlier. Post here.

http://forums.gearsofwar.com/t/missing-gears-weapon-skins-from-streams-on-live-gearsofwar-com-post-here/256

Thank you!