Locked access door

I have this problem I hope and you can help me in act 4 chapter 4 when you have to choose between repair generators or control room the doors that come out in both choices are locked, I already deleted the game data, I installed it twice I restarted the act from the beginning and do not fix that error. attached photo of how it comes out

Welcome to the community!

I hope you don’t mind if i ask this: Is there no Footprint-mark on the Door when you get closer (hard to tell if you’re close enough on your Picture) that lets you kick in the Door by pressing X?

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