Live stream weapons

good afternoon, in the live yesterday I claimed the new weapons, the sniper, enforcer, markza and the hammerbust, but none appears, says that in two weeks they will give it to me, but in a previous live I claimed the gnasher Esmeralda and told me what The same two weeks and the gnasher did not come to the end, could you explain how it works please?

14 posts were merged into an existing topic: Esports Skins not showing up in inventory