Lancer Microsoft Studios

Help, last Thursday they gave me a pack of Microsoft Studios but it does not appear in the store of gears, but in my console it appears that I already have the package.

Country: Mexico
GT: BSAK Assassin

It wasn’t given last Thursday?
It was given yesterday, if you watched E3 on Mixer.
Then should appear on ‘Gears of War 4’ > ‘Manage Game’, where you can download/install.
Then should appear in ‘Unopened Pack’ in-game.

I have the Microsoft Studios package but it does not appear in the game. I desisted it and reinstalled it but still the package does not appear in the game.

think I had the same issue a day later I was finally able to open it