When they lock stuff you already paid for off, and you start with way less than the last game, it upsets people. It’s not about not being able to get every extra cosmetic, it’s about feeling robbed for the $60-$80+ price point.
Also, when the quality of development is at a point like Gears 5, where the devs can’t even turn quit penalties on in ranked nearly a month past release, because they haven’t fixed the issue on their side of their servers kicking people, it’s not a good look to have this type of F2P microtransaction environment in a full priced supposedly AAA game.
Again, I’d much rather GOW4’s RNG Gear Packs, I always had enough Credits saved up to unlock nearly everything from each Gear Pack it’s first time around. This new system is neither more consumer-friendly nor anywhere near better.
Ofcourse, there’s way more important main game mechanic and general bug issues atm, that I feel sadly won’t be addressed nearly quickly enough to deter more of the casuals and the hardcore, to the point the game will probably die out very soon. Top streamers, even ones that are big partners with TC are getting more and more frustrated every day, and TC isn’t moving quick enough with changes or line of communication on plans for changes.
The saddest part about it is that most these issues are just bad coding issues, that are happening senselessly, because the dev team refuses to acknowledge that their logic coders aren’t good enough and they won’t hire anyone that can actually code decently.
That’s why new bugs come out with every update, like the newest TU1 with the bug that has removed stars from Medals, so you can’t see how much you’ll earn each Medal. How long it takes to fix things like this are also a window into the inferior coding ability.