I Still don’t have my halo skins

It has been 3 days now and I still don’t have my halo preorder skins, or 30 extra xp boosts. The game even acknowledged that I have the ultimate edition of the game and welcomes me as a ultimate edition member. I have received my Sarah Connor, terminator, and guilded characters, just not my halo characters or boosts. Has anyone ran into this problem as well? This is ruining my experience with an otherwise fun game and I hate to feel cheated out of my skins!

The game hasn’t acknowledged 80% of the things i’ve done in the game over the last 2 days. I imagine the halo skins will turn up, eventually…