I have not been given the phantom skins

I have not released the phantom skins from week 3 and I have seen the transmissions from the beginning to the end

Hm?

Google translate (or lack thereof)

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Skins will be entitled manually before the following week’s Pro League broadcasts if:

-You have the required amount of points for each respective skin and you have acquired points that week by watching for one hour OR completing a ‘Check-in’ quest. (Remember, points do not update right away)
-Quests are initially inactive and will appear greyed out. They will be activated at the beginning of each stream on Tuesdays and Wednesdays.
-Users should only be logged into one account at a time.

Note: items from events/streams can take up to two weeks to be fully processed. If you are still within this time frame, please wait for until the end of the delivery period before creating a ticket.