How to unlock Halo characters?

Hey! First time posting here! Loving the game! Just started act 2!

I have xbox ultimate games pass and downloaded gears 5 ultimat3 edition but i cant seem to get access to the halo characters!? How do i redeem them?

Thanks in advance :slight_smile:

Hi there, this is a known issue that TC is working on. Closing to keep it in one thread.