Game hangs at the loading screen?

Lately I’m having this intermittent issue with Gears 5 on Xbox One where when I launch the game, it goes through all of the logos and stuff, gets to the icy cog logo screen, then just stays on that screen. Anyone else have this issue? Resetting/relogging doesnt fix it, power cycling does nothing. It’s like the game just decides when it feels like letting me play or not.

Please send a ticket in to