I’ll repost It until someone really takes care It, read carefuly my issues and the problem has been solved.
Original post: Game freezes and crashes on PC version
First of all, I tried everything possible. And just to clarify this issues only happen on Gears 5 (and also Gears of War 4 but whatever)
I have the latest Windows 10 compilation, Drivers such like Nvidia 436.30 at the time I wrote this post, BIOS motherboard, etc.
Some things I did:
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CPU and GPU temps are fine, never above 60 ° C while playing.
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I didn’t install Ultra HD textures (using that doesn’t make difference)
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Game on HDD or SSD doesn’t make difference.
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Windows, Drivers and BIOS up to date.
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Played with stock/OC settings. GPU stock settings too.
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Rolled back to previous Nvidia driver, same issues.
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Disabled flow control guard on Windows defender.
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Vsync on/off
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20 hours of memtest86, 0 errors.
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2 hours of Aida64 stress test, 0 errors.
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Uninstall drivers with Display Driver Uninstaller (DDU)
System Specs:
OS: Windows 10 Pro 64 Bits May 2019 Update
CPU: AMD Ryzen 5 1600 @ 3.7 GHz
Cooler: ARCTIC - Freezer Xtreme Rev.2
SSD: ADATA Ultimate SU650 120 GB
HDD: Seagate Barracuda ST2000DM006 2TB
RAM: G.Skill Flare x 3200 MHz CL14
Motherboard: Asus TUF B350M-PLUS GAMING
Video Card: Gigabyte GeForce GTX 1070 Windforce OC 2X rev. 1.0
PSU: EVGA SuperNOVA 650 G3 80 Plus Gold 220-G3-0650-Y1
Fan Case: 2x COUGAR CF-D12HB R 1200 RPM, 2x Corsair ML pro 120 mm
(Almost all the components were bought recently, for example G.Skill Flare X RAM 3200MHz CL14 was bought 1 month ago, the SSD, HDD, the CPU was sent directly from AMD because I applied for warranty.
Examples of the issue (at the last seconds of this video):
Another example:
I posted It here some days ago and also on Answers Microsoft and I was ignored by the responsibles who made the videogame, I only receive dumb answers from users like (Update drivers) dugh, thanks Captain Obvious.
Yesterday, September 25, 2019, the game got Blue Screen of Death, and this is what BlueScreenViewer shows me when that happened and generated the minidump file and the MEMORY.DMP:
Today September 26, 2019, I got the following error:
After that the entire system froze a few seconds, I couldn’t open task manager until the game closed.
Isn’t the first time I have this issue, and no, my GPU isn’t faulty. I tested It with Furmark, Unigine Heaven, VideoCardStabilityTestSetup, etc. without problems.
Edit: October 1 2019, the game closes itself and send me to desktop during horde match with friends. Using latest 436.48 driver and the latest game update released yesterday:
Edit: October 10 2019 with the latest drivers, BIOS, Windows, game, etc. It still crashes
Nvidia replied me with this some days ago
Edit: October 13 2019, 2 hours of Aida64 stress test without issues, even with Chrome open and writing a post on Tom’s Hardware
Windows event viewer
Edit: October 14 2019 8:57 A.M, I had BSOD after start playing a few seconds…
I attach the 20 hours memtest:
Memtest86 summary:
Summary
Report Date | 2019-10-01 11:53:11 |
---|---|
Generated by | MemTest86 V8.2 Pro (64-bit) |
Result | PASS |
System Information
EFI Specifications | 2.60 |
---|---|
System | |
Manufacturer | System manufacturer |
Product Name | System Product Name |
Version | System Version |
Serial Number | System Serial Number |
BIOS | |
Vendor | American Megatrends Inc. |
Version | 5220 |
Release Date | 09/12/2019 |
Baseboard | |
Manufacturer | ASUSTeK COMPUTER INC. |
Product Name | TUF B350M-PLUS GAMING |
Version | Rev X.0x |
Serial Number | 170909855200446 |
CPU Type | AMD Ryzen 5 1600 Six-Core |
CPU Clock | 3716 MHz [Turbo: 3716.1 MHz] |
# Logical Processors | 12 |
L1 Cache | 12 x 96K (77266 MB/s) |
L2 Cache | 12 x 512K (64375 MB/s) |
L3 Cache | 1 x 16384K (34083 MB/s) |
Memory | 16332M (20602 MB/s) |
DIMM Slot #0 | 8GB DDR4 XMP PC4-25600 |
G Skill Intl / F4-3200C14-8GFX | |
14-14-14-34 / 3200 MHz / 1.350V | |
DIMM Slot #1 | 8GB DDR4 XMP PC4-25600 |
G Skill Intl / F4-3200C14-8GFX | |
14-14-14-34 / 3200 MHz / 1.350V |
Result summary
Test Start Time | 2019-09-30 21:01:11 |
---|---|
Elapsed Time | 14:48:57 |
Memory Range Tested | 0x0 - 41F380000 (16883MB) |
CPU Selection Mode | Parallel (All CPUs) |
ECC Polling | Enabled |
# Tests Passed | 224/224 (100%) |
Test | # Tests Passed | Errors |
---|---|---|
Test 0 [Address test, walking ones, 1 CPU] | 16/16 (100%) | 0 |
Test 1 [Address test, own address, 1 CPU] | 16/16 (100%) | 0 |
Test 2 [Address test, own address] | 16/16 (100%) | 0 |
Test 3 [Moving inversions, ones & zeroes] | 16/16 (100%) | 0 |
Test 4 [Moving inversions, 8-bit pattern] | 16/16 (100%) | 0 |
Test 5 [Moving inversions, random pattern] | 16/16 (100%) | 0 |
Test 6 [Block move, 64-byte blocks] | 16/16 (100%) | 0 |
Test 7 [Moving inversions, 32-bit pattern] | 16/16 (100%) | 0 |
Test 8 [Random number sequence] | 16/16 (100%) | 0 |
Test 9 [Modulo 20, ones & zeros] | 16/16 (100%) | 0 |
Test 10 [Bit fade test, 2 patterns, 1 CPU] | 16/16 (100%) | 0 |
Test 11 [Random number sequence, 64-bit] | 16/16 (100%) | 0 |
Test 12 [Random number sequence, 128-bit] | 16/16 (100%) | 0 |
Test 13 [Hammer test] | 16/16 (100%) | 0 |
Certification
This document certifies that the Tests described above have been carried out by a suitably qualified technician on the System described above.
Signed
DRAM Calculator for Ryzen memtest screenshots:
1 hour of Furmark Stress test and Furmark CPU Burner (HWinfo behind counting the hours)
6 hours of CPU and GPU stress test with Heavy Load Software (HWinfo behind counting the hours)
Edit: October 17 2019, 7 hours of Video Card Stability Test, Before doing the test I was playing Gears 5 and I had BSOD IRQL NOT LESS OR EQUAL.Then I did hard reboot and when I was only on Windows desktop while opening the game on Steam, Windows froze, no BSOD this time. If my PC passed all the stress test many hours and many times, why the hell are crashing too often?
Edit: October 22 2019 again 6 hours of Aida64 stress test, all except GPU.
Event Viewer showing Gears 5 error:
After repeating benchmarks and stress tests, I don’t think my hardware is the fault, the bad software (Windows 10 and Gears 5, along with the "always beta GPU drivers in this case Nvidia) are the faulty ones.
I repeat, the rest of games I own don’t have this serious issues. Only with Gears 5 and Gears of War 4. My PC is fine, is stable that’s why I did a lot of stress tests like Memtest86, Aida64, Prime95, etc.
Other issues are the audio is choppy, sounds strange while I’m using a headset plugged on my Xbox One controller Wireless on 3.5 mm jack, and the controller is connected by USB on my PC, It doesn’t happen on my Xbox One. It seems your’e boycotting the PC platform with all the issues described above.
This is how Microsoft treat to users. Very bad.
Seriously I’m pissed off. I read some post about how Microsoft changed the real testing in their products using real hardware, replacing It with virtual machines, now is well known Windows 10 has a lot of issues, because they don’t test the software on real enviroments like computers of normal people, It happened the same with this game, Control Quality doesn’t exist.