I commend TC for quickly getting to my support ticket, it was a total of 18 days and it was under the estimated 20. While I did not get the response I wanted and instead got a method to work around my issue. Hopefully, this is the start of a more vocal and community based TC.
I doubt they intended to produce a lemon. I think they want to save the game (and their profits.) Octus also has been more present on the forum lately.
Positive signs. Hope it’s a trend.