The Division 2 handed out some bans recently. They caught a bunch of blowback from it as well.
If you modify the game somehow through a hack or mod, most certainly you should get some type of ban. If you are just playing the game as presented and there’s an in game issue, a developer would be stupid to punish avid players. You then create a culture of fear around playing the game.
The only exception I could see to this is if a developer made clear statements about using a particular exploit prior to taking action. But there again, a culture of fear has no place in gaming.
