Feedback on TC's community interaction

Gears 5
#9

This is so true, I truly don’t understand the reasoning within the “Communications” department. Take the last trailer for example, I think it is brilliant, it covers everything content wise and it is beautifully designed and executed. The problem? All the so called hype TC put into it was an image hinting at Zombie Carmine 1 hour before the trailer was released and the trailer itself released at the same time of the update? Can’t call it anything but stupid. They should’ve released the zombie image on Tuesday and the trailer on Thursday , that way they would’ve created some hype.

Dana’s signature saying “We can’t talk about future content” is the main reason G5 has no hype at all. If the Director of Communications says we can’t talk about it then I doubt anyone else would dare take the initiative and create some actual hype for the game. I’m not talking about spoiling the surprise, just a hint here and there. That zombie Carmine image was great, but should’ve been released days before instead of a few hours.

I remember last year when the first patches were released and people asked about it, TC fought about it being not necessary or irrelevant. They later changed their mind and provided info on big patches, sadly they already forgot about being “transparent” with us.

I couldn’t agree more. The Trello Board was great because we now have at least the certainty that bugs are being worked on instead of praying that TC read the feedback but we do need something equivalent in terms of content or major changes coming to the game.

Amen.

Carefully written with clear ideas and easy to read, thanks for taking the time to do it.

6 Likes
#10

Have to agree with @x00FireWolf00x on this, some of TCs communication on these official forums have been pretty non existent regards to information about bugs and content.

The recent 4x xp was listed as a multiplayer bonus, which in gaming terms is pvp, as escape/horde is classed as coop. I asked if this was the case and got no answer.

Also the issue with macs face… Why was it changed?? No answer.

Not giving answers or information leads to everyone guessing and giving inaccurate info.

My guess about macs face is its been changed for the new dlc coming out and the guy the played mac has been replaced…:man_shrugging:
But only TC know

1 Like
#11

Nov 10 - New Xbox and Tactics
Nov 17 - Operation 5

This is confirmed from Dana’s twitter and dev stream.

1 Like
#12

And Gears news releases.

#13

Yeah but in today’s world of instant info. sending out a tweet doesn’t take that much time.

Its like when your friend says they don’t have enough time to say hi in text but has the time to tell you they don’t have time.

#14

It’s not the time it takes to update an ETA.
It’s the fact that until you know exactly what needs to be done and are mostly finished then any kind of estimate is a wish or a lie and with such a passionate community then estimating December and finding out that it’s going to be April or maybe even never just begets more frustration.

The taking the time to explain why you couldn’t say hi analogy would need them not saying hi for it to be equivocal. Since they are saying they know and that they’re looking into it then that’s the hi it’s just that when you ask how are doing that they’re saying - “I dunno” instead of something less vague.

If people don’t have enough patience to accept that they haven’t completed enough research to give an accurate estimate yet then they very well might not have enough patience to be magnanimous if a rush to estimate is inaccurate.

#15

A live look at the community and TC’s level of engagement:

3 Likes
#16

Well unless they have millions of bugs they could you know have created a tracker for major bugs…but I guess we needed baltisa in the campaign more

6 Likes
#17

Satisfied? :thinking:

3 Likes
#18

@TC_Sera has made a point in two different threads as to why that isn’t as simple as it sounds.

But I’m sure she’ll gladly give you further explanations if needed. Well, when it’s no longer the middle of night over where TC is at.

2 Likes
#19

Nope.

2 Likes
#20

Has @TC_Sera said if it would be possible to also put this info on the forums?

That way people who use twitter get the info and those who use the forums but not twitter also get the info.

#21

I was not involved in the discussion or decided to ask her in a forum message so I think you’d have to wait for a response here or send one yourself.

I would agree that posting Twitter messages as banners or something here would also be useful for those that don’t check there when there is things like server issues. Even I don’t very regularly.

2 Likes
#22

I was responding to your claim that instant info capabilities meant that they could have ETA’s.
A tracker for major bugs may have tangential relevance to ETA’s but to go there is a change of scope and focus.
Did you care about ETA’s or are you just frustrated and lashing out?
There are still a lot of bugs and doing things that take time which could be fixing those bugs annoys me too but my point still stands that ETA’s are best given when confidence is high that the estimate is accurate.
Also TheeBluejay has posted the major bug tracker you didn’t seem to know about.
I want the bad things fixed too and I’m somewhat confident that focusing on one issue at a time is the best way.
You notice how that means fixing bugs before adding Bautista but it also means focusing on one complaint before raging against another. If you think that they didn’t care about the bugs because they focused on Bautista then you might notice how somebody could think that you don’t care about ETA’s because you also focused on Bautista.
Apparently it happens :laughing:

#23

We try, but the best spot really is the News section that is listed at the top of the page with the rest of the handy links.

1 Like
#24

Yeah.

They should’ve have everything there is to be known on the forums.

I don’t have any social media because it’s full with political junk.

Like idc what politics you believe in it’s all the same to me.

4 Likes
#25

Of the worst things in life, politics are number 1 on my list.

Can’t stand listening to constant slandering from both sides. Or the constant text messages telling me to vote for one person or another.

4 Likes
#26

That’s why I stick to the forums

No real politics

3 Likes
#27

If TC are in charge of 6 aswell… Gears is fooked.

We are over a year in and we still have pretty much a shell of a game. Anyone that says this is better than judgement needs to put the glass pipe down.

The way TC have handled Gears is nothing short of whatless. How can a company that claim they “love” gears, decimate the game to the heap of steaming turd that it is now? Can anyone please explain that to me?

We may aswell have ljn take over.

6 Likes
#28

I don’t need instant answers. Just timely ones.

Like maybe they could fix the audio on all fsthers when the gates open…blasts my ear drums