So im just going to cut to the chase, @the-coalition your interaction with the community is still pretty sub-par, and while yes its nice to have @TC_Sera on these forums and interacting with the community its nowheres near what it should be.
Let me explain
We are 3 weeks from operation 5, what is supposed to be the big PvE update and what do we know about it, Classes and characters are being seperated and maybe fabrecator changes to prevent lane blocking. 3 weeks out and thats all we know, I know you always say “We cant talk about future content” but you guys realise at this point its hurting you more than its helping, im sure you want to wait to the last minute to attempt to generate hype, but come on at this point you got to know that most of the community doesnt get hyped about anything anymore.
Quite honestly your best bet at this point is to tell us whats coming in op5, even if it isnt all final (although it should be), because at this point the community just wants to know whats going on beforehand to at least provide some feedback and know what has been fixed.
Plus lets be honest, dropping all your info only one day before launch of op5, kinda shows that you either A. Work on stuff right up to Microsoft Cert(would explain the bugs) or B. it just takes that long to know what you changed because you dont keep track (would explain all ths suprise features we find on patch day).
Speaking on patches lets talk about, the complete lack of patch notes for updates unless they are big TU’s, I cannot explain how bad this is, making changes but never saying what is changed, great example, yesterday fairly big patch 800MB and what changed, nobody knows. We dont care if you change one thing or 100 you should be releasing patch notes explaining what has been changed.
Another thing too, patch notes should explain all changes, not just what you decide to tell us, to my knowledge every. single. patch. has had “suprise” changes or features, and once again I cannot explain how bad this is, this is part of the reason why people just plain dont trust you TC, we are never getting the whole picture and why is that, well we dont know.
The most important thing for ANY company is that the customer trusts you and has faith that you will deliver, now I consider myself a patient person that is willing to give game companys chance after chance, but my patience is running out and I have very little faith in you TC, and I have no doubt many share that feeling, so your goal should not be to try to hype people up for op5 with dripfed content within the last few weeks or all at once prior to launch day because that doesnt show confidence to me, in fact quite the opposite, the fact that you withhold information on upcoming updates that are so close says to me that your not quite sure what has been changed and/or your struggling to hit that op5 content goal.
I get the whole not talking about future content and it makes sence to a point, but there is a fine line between sharing stuff way to early and keeping stuff secret far too long, and im sure you can guess where you fall on this scale.
So im sure your not interested in what I think you should do but im gonna say anyway, first things first, tell us how the classes and character decoupling is going to work, since that seems to be a big part of what op5 is going to be.
Next start to tell us what is going on fix and change wise, so this is ALL bug fixes, nurfs, buffs, tweaks, and changes, not just to cards/classes, but any visual changes, charcter remodels, weapon tunings in both PvP and PvE.
After that the new things, so all features, characters, maps, new gamemodes, and any other thing that would be considered “New”, now personally I would advise you drop this info over the next few weeks to not give us a mile long post prior to op5.
Now what about after? After, you guys need to put out a roadmap, showing 1-2 months ahead of time, doesnt need to be fancy, doesnt need to be super detailed (something as simple as saying “new class” is enough for me), dates dont need to be exact just having an ETA would be nice, just showing off what we should expect for the next TU(s) would be nice and would also start to give the community confidence, well it would for me at least, as long as you dont withhold info, like I stated you dont need to be exact when it comes to new stuff but still telling us whats going on or is planned would be nice.
Also having ETA’s on bugs rather than just “looking into it” would be nice.
Hopefully this not only hits TC eyes but gets a bit of consideration, Oh and sorry for the long post.