Escape times not saving after completing so I haven’t recieved any rewards

I have beaten The hive on inconceivable and had a time of -15m and it didn’t go on the leader boards so I didn’t get my rewards for any of my high runs. Are they working on this because it really sucks going through all that for nothing? Also if your time wasn’t saved on the leaderboard but it shows you beat it online will they give you the rewards u missed due to this?