Error on startup screen

Does this mean I am banned? On gears startup screen it reads " unknown error has occurred (0x00000c1a)"

I have a no enforcement history on my account and have never been banned, Someone please help

I could not upload photos because the post would not allow it, I will try in the comments.

Nope probably just have to do what i had to do. Create a new profile and gamer tag. Sucks but that is the only way I can play