Emerald gear achievement no charter

Can someone tell me why I got the achievement but I didn’t get the charter I swear this game hates me sometimes PLEASE

I’m going to take a stab in the dark here and guess that:

  1. The game doesn’t hate you.
  2. You haven’t claimed it from https://gearsofwar.com/en-gb/my-rewards

Once claimed it should appear in your inventory within a couple of minutes.

EDIT:
If you didn’t already know, you just log in using your normal gamer tag details and password.

EDIT 2:
Also just to add that all rewards from in game challenge are delivered via this system, so if you’re after the Classic Golden Gear or any future challenges, this is where you need to go.

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TC did make it clear that you had to redeem it on the website, multiple times.

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The game hates us all, and we hate it! Yet we must play it.

Well, except @T0NY_HAYABUSA.

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Thank you didn’t know that