Elite Pack Vanished (No feedback)

I am still waiting for a feedback from TC.
I messaged them on Twitter 3 weeks ago and until today nothing.

Hey, i opened 3 Elite Packs but at the 2nd it showed me an error twice. After that i backed out to the main menu an when i went into the store again there was just one Elite Pack left. I messaged the Coalition on twitter but now answer for two weeks. You can watch my video under my actvity feed. Gamertag: SammyDy