Dev stream wont play

Gears 5
#8

No not any more.:-1:

I just wait for @BChaps to do his video.

1 Like
#9

thanks man , please don’t … you are walking higher paths :slight_smile:

and regarding @BChaps videos they are great… looking forward to watch them as well.

1 Like
#10

Almost done with it actually :stuck_out_tongue:

I’ll wait 'till tomorrow morning to upload though

1 Like
#11

excellent my man . I appreciate the effort you put on the videos, I don’t usually like watching Gears videos but I do enjoy the ones you make man.

thanks again for the effort and Looking forward to give a watch :slight_smile:

#12

Still not working, tried to watch the esports stream.

Just a black screen.

Guess i wont be getting anymore skins.

:sleepy:

#13

I’ve been having this issue as well.
Not sure if it’s a problem with Microsoft Edge on Xbox or the website, but it only happens with live.gearsofwar.com
Would this be an issue for Gears support or Xbox?

1 Like
#14

Submit a support ticket with everything you see and what happens please.

1 Like
#15

I did that the other month already, didnt think it was wise to send duplicate tickets.

Thx.

#16

Something may have updated since then that was supposed to fix things but didn’t, so as long as your not sending tickets daily, updates are not terrible.

1 Like
#17

So it is ok to send duplicate tickets about the same issue ?
Just not every day/week?

Thx for a quick reply😁

1 Like
#18

I usually follow the rule that, if an updated went out, check if it fixed the issue. If not, then submit a new ticket with said updates.

In this case, this is web issue, so I’m not 100% sure on what we can do, but it may be a combination of factors.

1 Like
#19

It may be the issue was caused when there was an update for my console as i remember the home tab being different a few days before i tried to watch a stream a while back, then there was another update and now the livegearsofwar.com is just a black screen.

Been at least 3/4 console updates this past while.

:+1:

#20

Does it work on PC/Mobile?

1 Like
#21

Pc…?? :thinking:i dont own one, and my mobile is to old
:rofl:

I could try a tablet or laptop.

1 Like
#22

I tried using another device and it worked fine, still not working on xbox tho.

Someone else has reported the same issue.

1 Like
#23

I think we may have to get those of you having the issue to also start reporting it to Xbox Support - we are seeing no issues on delivery on our side, so it may be an issue with the app.

2 Likes
#24

Have you tried it yourself by any chance on a console at TC hq just to check if its the same for you?

@Belkain says they have issues on their phone using firefox, but chrome works ok.

1 Like
#25

Other things prevent me from checking in studio when the stream happens.

1 Like
#26

I understand this, but u can go onto the website and watch previous streams.

Like if i try going on the site just now using my xbox it will just show a black screen but if i use a tablet it will show last nights stream as 1 of the previous streams that im able to watch.

#27

Can’t get into it, but I cannot check otherwise. I will from my home Xbox. But, still send the reports to Xbox, as this sounds like an issue with the app, not our stream.

2 Likes