Chrome steel kait error

Scybyr · February 4, 2021, 12:49am

I tried to buy chrome steel kait but there was an error. How can I resolve ? The purchase was successful just missing the content.

Bleeding_Pepper · February 4, 2021, 12:50am

Try restarting your game.

Scybyr · February 4, 2021, 1:09am

Did that and it didn’t work bro

KC_JAY_1986 · February 4, 2021, 1:11am

Only thing you can do now then is to submit a support ticket

HerrKatzchen · February 4, 2021, 1:17am

Just curious; did you get an error-message immediately after the purchase or did you still get the “Purchase complete blabla”-popupscreen and the option to equip it with (X)?

Ektope · February 4, 2021, 4:27am

Send ticket to https://support.gearsofwar.com/.

Scybyr · February 4, 2021, 4:34am

Think so, I clipped it for proof

HerrKatzchen · February 4, 2021, 4:49am

And did you equip it right away?

Scybyr · February 4, 2021, 4:51am

Oh no it was an error message immediately I gotta watch currently playing. Going to watch in a few.

Lancer017910 · February 4, 2021, 4:57am

The same thing happened to me bro

Scybyr · February 4, 2021, 6:57am

I’m positive things will be resolved hopefully in the next couple days.

TC_Kilo1062 · February 4, 2021, 4:21pm

Hey everyone,

If you’ve purchased it and not received the skin yet we’re working on deploying a fix, in the next few days you should see the skin appear in your customisation tab.

Apologies for the hiccup here but we’ll get this sorted!

Scybyr · February 4, 2021, 4:22pm

now i can relax. thanks kilo