Cannot play KOH because of first week rewards

WTF! There have been multiple threads made about this topic. Many of us cannot play because we cannot obtain these BS first week rewards.
Why haven’t the mods or developers done anything or addressed our concerns? This is the second thread I have made and there are multiple threads about this problem.

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TC has addressed this on https://www.gears5.com/status

This is the best place to look for info as TC posts here fairly regularly with issues and their status updates.

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