Can not hear game chat on PC

Does anyone know how to get pass this problem? After their latest update I can’t hear people in game chat.

I played on Gears 4 and 5 on pc. I have not heard one person talk or even hot Mic. I think you can only hear people who are on your platform. Even though it’s crossplay? Been wondering about this.

Only heard one guy mutter something softly once… It’s only for about 5 seconds. Other than that, it’s radio silence for the hundred hours or so gameplay with hundreds of players…

I heard people at the beginning of launch and all throughout gears 4. I don’t get it.