Campaign collectibles glitch

TC I cant get my last collectible for the achievements. I am missing the one from act 4 chapter 1. It’s the acceptance letter in the room under the stairs. The collectible is not showing up I know I have picked it up before but it still says its missing in my journal which i believe is holding the achievement. Read precious posts for a solution but none of the ones I’ve seen has had a solution.

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This is like the 4th achievement thats not unlocking for me, war journal doesnt even recognize I picked up the last collectible in act 1. To make things worse, they decided to release road to gears 5 achievements without even fixing those that came with the ******* game. Been gaming on xbox for 12 years now and never had an issue with an achievement not unlocking, what a joke