BIGEROWE problem ACCOUNT WITHOUT CONNECTION

hello, you already have about 1 month that I have this error in my xbox one profile. I want my account fixed because I can’t play.
gamertag: AlexMuseleck
Location: Mexico
Platform: xbox one
problem: BIGEROWE
Please, I haven’t been playing for 1 month. fix it.

Try twitter or submit a ticket. You won’t get help from TC here.

How can I use twitter to help me, the truth is that it took time for them to ignore me