Banned from judgment. don't know why

Hello comunity.

I’m a fan player of the frachise and I was playing some of the old titles that GOW has. When I started my judgment game I noticed I was not able to connect online. Don’t know why. So I searched on the web and, it happens to people that are banned from the game. I don’t know why i’m banned cuz I’ve been playing these games since I have memory and I have never had a problem with any of them. Actually I’m currently playing GOW 5 with no problem.

Does anyone know where to call of where to mail to ask for an “unban” or something.

Thanks by the way for those who can help me !:grin: