Yeah you guys ain’t going to get an answer here in the forums.
You’ve got two options:
Either open up a ticket, which takes them months to answer, which would be useless in the OP’s case, or go on Twitter and get a hold of Octus, but my guess is his ban will be rescinded way before he responds.
So either way, he’ll have to wait for his 24hrs.
Personally, haven’t been disconnected from the game in months, aside from when they drop new content, which for some reason effs with the servers. So I’d check with your ISP, go on Quickplay or find another game to play. It sucks, I know, but life’s a B…